My professional purpose is to be a critical part of a constantly improving, high-functioning, and efficient team, where I can use my business acumen and analytical skills to further the mission of companies whose values align with my own.    I have led support teams abroad and locally with a high level of success.  The processes my teams and I have built are both elegant and scalable, with an acute focus on the customer experience, and with complete documentation so that solutions can be repeatable.  My teams have been both the sources of knowledge for the customer base as well as for the company.

    I have created such teams by creating a culture rooted in hard work, constant learning, and respect. I am a strong Servant-Leader with a balanced knowledge of business and understanding of people who can communicate directly and diplomatically while building trust through transparency.  My Colleagues have described me as highly compassionate, effective, and detail-oriented.

     I hope to bring my experience in leadership, process improvement,  and analytics to your company.  Please see my experience to the right and the link to my resume page in the header above.  Feel free to reach out to discuss my experience in more detail.